Information
Changdeokgung Palace Reservation
- There are two types of tour ; General tour, Secret Garden Guide Tour.
※ If you are booking Secret Garden Guide Tour, you must admit that you need to purchase General tour ticket separately.
- In the case of Secret Garden Guide Tour, commentary language differs by each session; Korean, English, Chinese and Japanese.
- Enjoy the tours with internet/mobile booking system in advance.
How to BOOK
- Booked tickets should be purchased till deadline for payment. (If not, the reservation automatically expires.)
- Prior to booking, you need to join the membership. Your E-Mail address is your ID. Please use proper E-Mail address. (Necessary when reserve, confirm and cancel)
- Select Date : Reservation is possible from 10:00 AM 6 days before the tour date to the day before your visit.
- Select Hour : Foreign tours only for foreigners but allowed with Max. 2 Korean companions.
- Select Admission Type : You can reserve up to 10 tickets per day.(Your ID card would be submitted at ticket office if necessary.)
- Payment : Credit Card only
- After payment, you need to check the confirmation sheet at my page(list of booking)
- You can issue the ticket at ticket office or KIOSK on the due date. Or you can enter the palace with mobile ticket.
Cancellation/Refund policy(included penalty policy)
- You have to check cancellation/refund policy(included penalty policy).
- Penalty depends on the time of cancellation, the type of Tour reservation.
General tour
- - Full refund : Earlier than 2 hours before the last admission time.
- - 90% Refund : Less than 2 hours before the last admission time.
- - No refund : After the ticket sales closing time.(After the last admission time)
Secret Garden Guided Tour
- - Full refund : Earlier than 2 hours before the tour starts.
- - 90% Refund : Less than 2 hours before the last admission time.
- - No refund : After the starting time of the tour.
How to use Mobile ticket
- You can use mobile ticket on the tour date after payment.
※ Paper tickets and mobile tickets for the same reservation can not be issued at the same time.
- If you show your mobile ticket when entering without a separate paper ticket exchange, you will be able to enter immediately after checking the check mark.
- No refunds for used mobile tickets or entry time has passed.
How to Enter the palace
- Mobile ticket : Enter after checking un-used mobile ticket in smart phone.
- Issueing booked ticket : After confirming the booking information, you can exchange a paper ticket at ticket office or KIOSK.
- It is not possible to enter with the confirmation printed on the printout.
Please allow yourself 20 minutes to get to the Secret Garden from the main gate.
- Mobile tickets and paper tickets are both available. Paper tickets can be issued at the ticket office or kiosks.